Syed Mohammad Qasim

PhD Candidate, Computer Engineering · Boston University · PeacLab
Seeking full-time roles · Expected graduation 2027
Portrait of Syed Mohammad Qasim

I am a PhD candidate in Computer Engineering at Boston University, advised by Prof. Ayşe K. Coskun and co-advised by Prof. Gianluca Stringhini. I work at the intersection of distributed systems and machine learning: making large-scale cloud platforms easier to observe, debug, and keep reliable, using ML-based anomaly detection and LLM agents that reason over distributed traces.

Most recently, I built DSTBench (IC2E 2026), a benchmark for evaluating LLM agents on trace-driven performance debugging in microservices, in collaboration with researchers at Google. Earlier work includes online probabilistic tracing (Best Paper Award, IC2E 2024) and a production ML anomaly detection deployment on Chameleon Cloud's OpenStack services (IC2E 2025). This summer I interned at Uber, improving the precision of alert-triggered automated rollbacks for deployments.

Before my PhD, I spent five years in industry — leading platform engineering at State Street and building enterprise microservices and blockchain systems at Thoughtworks.

News

Publications

DSTBench: Distributed Systems Traces-Driven Agentic Performance Debugging in MicroservicesIC2E 2026
S. M. Qasim, G. Stringhini, A. K. Coskun, S. Xi, D. Altınbüken, A. Yazdanbakhsh
IEEE International Conference on Cloud Engineering (IC2E), 2026
A benchmark for evaluating LLM agents on performance debugging of microservice systems driven by distributed traces, in collaboration with researchers at Google.
S. M. Qasim, C. Hankendi, M. Sherman, K. Keahey, G. Stringhini, A. K. Coskun
IEEE International Conference on Cloud Engineering (IC2E), 2025
Experience report from developing and deploying ML-based anomaly detection on the OpenStack control plane of Chameleon Cloud, a production scientific cloud testbed.
M. Toslali, S. M. Qasim, S. Parthasarathy, F. Oliveira, A. Liu, G. Stringhini, A. K. Coskun
IEEE International Conference on Cloud Engineering (IC2E), September 2024
An online probabilistic tracing system that adaptively decides what to trace, surfacing performance insights in cloud microservices at a fraction of the overhead of exhaustive tracing.
S. M. Qasim, M. Toslali, Q. Clark, S. Parthasarathy, F. Oliveira, A. Liu, G. Stringhini, A. K. Coskun
IEEE International Conference on Cloud Engineering (IC2E), September 2023

Experience

PhD Software Engineer Intern · Uber
May – Aug 2026
  • Improved the precision of alert-triggered automated rollbacks, reducing unnecessary rollbacks caused by low-confidence alerts.
  • Enriched rollback decisions with the service dependency graph and surrounding metric context to attribute alerts to the deployment that actually caused them.
Research Assistant · PeacLab, Boston University
Sep 2022 – Present
  • Build ML- and LLM-based tools that improve observability and performance debugging in large-scale cloud platforms.
PhD Intern · Chameleon Cloud
May – Jul 2024
  • Developed and deployed an ML-based anomaly detection system for Chameleon Cloud's OpenStack services, improving observability and fault detection.
Platform Engineering, Assistant Manager → Manager · State Street Corporation
Jul 2019 – Sep 2022
  • Automated ML model development and deployment (DataRobot) to fix data drift and model decay; automated upgrades across 100+ servers with Ansible Tower.
  • Built a front-to-back client servicing platform on API Gateway: 2-way TLS, IP whitelisting, OAuth2, and API-key auth, plus automated maintenance including a virus-scanning microservice and cloud backups.
Application Developer · Thoughtworks
Jul 2017 – Jul 2019
  • Built a decentralized oil-trading consortium app on Ethereum-Quorum with Solidity smart contracts, deployed on AWS ECS.
  • Built scalable Spring Boot microservices for real-time Kafka ingestion, including a custom Hibernate object-mapper for high-throughput nested payloads.

Education

PhD, Computer Engineering · Boston University
Sep 2022 – Present
Advisors: Ayşe K. Coskun, Gianluca Stringhini · GPA 3.8/4.0
B.Tech, Computer Engineering · Aligarh Muslim University
Aug 2013 – Jun 2017

Skills

Languages: Python, Java, C++, SQL, JavaScript

Systems & infrastructure: Kubernetes/OpenShift, OpenStack, Kafka, Elasticsearch, Spring, Ansible

ML & LLMs: scikit-learn, TensorFlow, LLM agents & tooling (Ollama), distributed tracing & observability

Service & Outreach

Co-founder & Trustee · Sunrise Primary School, Lucknow, India
Aug 2021 – Present
Co-founded a non-profit school providing affordable education to underprivileged children; helped design the curriculum and teach during visits.
Mentor AMU students and alumni through MS/PhD applications — program shortlisting and application materials.
Mentor · Programmers Forum, ZHCET, AMU
2015 – 2017
Coached underclassmen for coding competitions and algorithmic problem solving.